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Terms and Conditions
Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.
Common items in a terms and conditions agreement allow you to:
- Withdraw and cancel services, and make financial transactions.
- Manage customer expectations, such as liability for information errors or website downtime.
- Explain your copyright rules, such as attribution, adaptation, commercial or non-commercial use, etc.
- Set rules for user behavior, like forbidding unlawful behavior, hate speech, bullying, promotions, spam, etc.
- Disable user accounts.
- Write down any other terms or conditions that protect you or your audience.
Return and Refund Policy
Return & Refund Policy
Last Updated: October 1, 2025
At Ceed Nutrition, your satisfaction and trust are at the heart of everything we do. We stand behind the quality of our clean, plant-based supplements and want you to be happy with your purchase. If you are not satisfied for any reason, please review the policy below and contact us so we can help.
Our 30-Day Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must meet the criteria outlined below.
Eligibility for Returns
1. Damaged, Defective, or Incorrect Items If you receive a product that is damaged, defective, or not what you ordered, please contact us immediately. We will gladly issue a full refund or send a replacement at no cost to you. Please provide your order number and a photo of the issue so we can resolve it quickly.
2. Unopened & Unused Items If you change your mind about a purchase, you may return any unopened product in its original, sealed condition within 30 days of receipt for a full refund.
- Please note that the customer is responsible for the cost of return shipping.
- Original shipping charges are non-refundable.
3. Opened or Used Items For health and safety reasons, we cannot accept returns on opened or used products. We encourage you to read the ingredient lists and product descriptions carefully before making a purchase.
Our Satisfaction Guarantee
We understand that trying a new supplement is a commitment. If you are unsatisfied with your first purchase of a particular product after trying it, please contact our support team at admin@ceednutrition.com
While we cannot accept the return of the opened product, we are committed to your wellness journey and will work with you to find a solution, which may include store credit or a partial refund on a case-by-case basis.
How to Start a Return
To initiate a return, please follow these steps:
- Contact Us: Email our customer support team at admin@ceednutrition.com with the subject line "Return Request: Order #[Your Order Number]".
- Provide Details: In your email, please include the reason for your return and, if applicable, photos of any damage or defects.
- Receive Instructions: Our team will review your request and provide you with detailed instructions on how to proceed. Please do not send items back to us without first requesting a return.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, you’ll be automatically refunded on your original payment method within 5-10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.
Questions?
If you have any questions about our products or this policy, please don’t hesitate to contact us. We are here to help you on your path to wellness.
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