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Terms and Conditions

Returns


If there are any issues with your order or its delivery, please notify Customer Care within 48 hours of receipt by phone or e-mail.

 

CHANGES TO YOUR ORDER

Once your order has been processed, we are unable to make changes. This includes combining orders, adjustments to your order or shipping details.

 

CANCELLING ORDERS

If you need to cancel an order, please contact Customer Care immediately. We will do our best to stop the order before it is prepared. Once an order is processed, we are unable to cancel it.

 

RETURNS + REPLACEMENTS


Due to the energetic and consumable nature of , all purchases are final. We take your purchases seriously and appreciate your understanding that each product has been individually created and packed with care. We highly encourage you to ask our team questions about the products before you purchase to ensure best fit. We offer free consultations for this purpose and have a team ready to provide you with options that best suit your needs.


Refunds are restricted. Our Customer Care Team will always be happy to help find a specialized solution for your circumstance. Every product is made in small batches daily for maximum quality and freshness, so we are restricted from accepting returned products for refunds. In the rare case of a reaction, please contact a customer care representative alternatives for product use.


 We stand behind the premium quality and integrity of every ingredient and product we craft. All of our product ingredients on our website are available for personal discretion while shopping.




Return and Refund Policy

This is a place to describe your Return and Refund Policy to buyers.


A Return and Refund policy usually consists of:

  • Terms of return (i.e. number of days)
  • State of return (e.g. unworn)
  • Reason for return (e.g. damaged or wrong product)
  • Process for return (i.e. how to initiate a return, how to contact customer service)
  • Process of refund (i.e. terms of refund, duration, payment details)
  • Contact details

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